Refund policy

Return & Refund Policy

We offer a 30-day return policy.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Return window: 30 days from the date of delivery.

Return shipping:
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 3–5 business days.

Non-returnable items:
Used items, damaged items not due to our error, or items returned after 30 days.

We aim to provide a hassle-free return experience for our customers.

For return requests, please contact:
sales@northdarts.com